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| Customization: | Available |
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A warm welcome,Becoming a Customer of DARWIN
One of our mission is to provide unbeatable products and service for our Customers. By becoming a Darwin customer, you can help us accomplish this mission. You will become a member of providing one-stop procurement services for our customers. We have more than 500 customers in 30 countries. You can rest assured to purchase from our Foshan Darwin. You can be sure that we will work closely with you to provide the products and services you want, so as to achieve a win-win situation.
One stop service
Foshan Darwin furniture is a one-stop home service company. After more than 17 years of efforts, we provided outdoor market services integrating design, raw material control, production, modern logistics system and after-sales service. We focus on outdoor sofa sets, outdoor dining tables and chairs, outdoor swing chairs, outdoor daybeds, reclining chairs, outdoor umbrellas, etc.
The global marketing operation system in cooperation with Private Garden, Linkok and Ausnat helps Darwin's products to be exported to more than 30 countries around the world.
Promote business relations through close cooperation
We provide services with many customers. We cherish them and have cooperated successfully for many years. Our knowledge,experience, as well as our understanding of products and our sensitivity to the market, can help our customers grow faster. We sincerely thank them for their commitment to cooperate with us and provide high-quality services to our customers, and look forward to working with them in the coming decades.
Foshan Darwin deeply rooted in Foshan, Guangdong, the capital of furniture, with local exhibition hall and its own warehouse. With professional and high standard market project experience, we can provide services to more customers. With our high professional standard outdoor furniture one-stop solution.
Where there is Darwin furniture, there will be the best home.
Q1: What are the trade terms available?
A: We can provide transaction methods under trade terms such as EXW, FOB, DDP, etc. If you have other needs, we can also customize exclusive solutions for you.
Q2: How long is the product warranty period?
A: We offer a quality warranty period of 2-5 years, and the specific duration varies depending on the materials you choose. As an enterprise with more than 20 years of industry experience, once you encounter any problems during use, we will respond and handle them immediately.
Q3: What are the payment methods?
A: Payment methods include T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, Money Gram, PayPal, and platform transactions are also supported. Usually, a 30% deposit is required, and the remaining 70% must be paid before container loading.
Q4: How long is the delivery time?
A: Generally speaking, regarding the delivery time: samples take 10-20 days, customized orders take 25-50 days, and in-stock products take 7-20 days. The specific time will be slightly adjusted according to the actual situation of the order.
Q5: Can I get samples before placing a large order?
A: Of course. We will provide samples at the basic cost of sample production. When you place a large order with the factory, we will refund all sample fees.
Q6: Have your products undergone safety and environmental testing?
A: Definitely! Our products meet and have passed the SGS international standard certification.
Q7: Do you support product customization?
A: Yes, we do. We can customize products according to your specific needs (such as size, color, function, etc.). You just need to provide detailed customization requirements, and our technical team will evaluate the feasibility and provide a solution. The customization cycle will be slightly extended according to specific needs.
Q8: Are there any preferential policies for long-term cooperation with you?
A: For long-term cooperative customers, we will provide tiered price discounts. The larger the order quantity, the higher the discount. At the same time, we will give priority to production and delivery. For customers who place annual orders at one time, we also provide warehousing services, low deposit/zero deposit services, free sample services, etc. The specific policies can be discussed in detail with us.
Q9: What is the minimum order quantity?
A: The minimum order quantity varies for different products. Usually, the minimum order quantity is 1 piece, and the minimum order quantity for some products will be adjusted according to the complexity of customization. You can inform us of the specific product model, and we will provide you with accurate information on the minimum order quantity.
Q10: What is the packaging method of the products?
A: We adopt standardized packaging, mainly using bubble film, kraft paper or carton packaging. If you have special packaging requirements (such as thickened cartons, customized brand packaging, neutral packaging, etc.), please inform us in advance, and we will try our best to meet your needs.
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