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| Customization: | Available |
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| Material: | Rope |
| Style: | European |
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Audited Supplier Audited by an independent third-party inspection agency
With 20 years of experience in the furniture industry, we are based on professional furniture products and committed to providing one-stop procurement solutions for global customers. We are an international furniture enterprise integrating design, production, sales, quality control and service.
Foshan Darwin's annual export volume exceeds 20 million US dollars, with business covering 224 countries and regions around the world. We have a professional team of 200 employees with an average age of 26, which is both dynamic and powerful. From household customers and engineering clients to retail and wholesale buyers, we accurately match various needs and flexibly respond to small-batch customization and large-scale orders.
We adhere to our original commitment to quality. Our company has obtained ISO 9001 certification, and our products have passed SGS testing. In addition, all raw materials comply with relevant international certification standards. We have established a full-process three-level quality inspection system, with the product qualification rate remaining above 90% all year round. Relying on our own factories and warehousing and logistics system, we realize fast delivery within 7 days and efficiently respond to the needs of global customers.
Our experienced business team accurately identifies diverse customer needs, responds rapidly and resolves their pain points effectively. We boast a customer satisfaction rate of 90% and are certified as an ****** Gold Supplier. Moving forward, we will continue to integrate modern technology with traditional craftsmanship, deepen our presence in the global market, and become a trusted furniture procurement partner for clients worldwide with professional, efficient and thoughtful service.
Q1: What are the trade terms available?
A: We can provide transaction methods under trade terms such as EXW, FOB, DDP, etc. If you have other needs, we can also customize exclusive solutions for you.
Q2: How long is the product warranty period?
A: We offer a quality warranty period of 2-5 years, and the specific duration varies depending on the materials you choose. As an enterprise with more than 20 years of industry experience, once you encounter any problems during use, we will respond and handle them immediately.
Q3: What are the payment methods?
A: Payment methods include T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, Money Gram, PayPal, and platform transactions are also supported. Usually, a 30% deposit is required, and the remaining 70% must be paid before container loading.
Q4: How long is the delivery time?
A: Generally speaking, regarding the delivery time: samples take 10-20 days, customized orders take 25-50 days, and in-stock products take 7-20 days. The specific time will be slightly adjusted according to the actual situation of the order.
Q5: Can I get samples before placing a large order?
A: Of course. We will provide samples at the basic cost of sample production. When you place a large order with the factory, we will refund all sample fees.
Q6: Have your products undergone safety and environmental testing?
A: Definitely! Our products meet and have passed the SGS international standard certification.
Q7: Do you support product customization?
A: Yes, we do. We can customize products according to your specific needs (such as size, color, function, etc.). You just need to provide detailed customization requirements, and our technical team will evaluate the feasibility and provide a solution. The customization cycle will be slightly extended according to specific needs.
Q8: Are there any preferential policies for long-term cooperation with you?
A: For long-term cooperative customers, we will provide tiered price discounts. The larger the order quantity, the higher the discount. At the same time, we will give priority to production and delivery. For customers who place annual orders at one time, we also provide warehousing services, low deposit/zero deposit services, free sample services, etc. The specific policies can be discussed in detail with us.
Q9: What is the minimum order quantity?
A: The minimum order quantity varies for different products. Usually, the minimum order quantity is 1 piece, and the minimum order quantity for some products will be adjusted according to the complexity of customization. You can inform us of the specific product model, and we will provide you with accurate information on the minimum order quantity.
Q10: What is the packaging method of the products?
A: We adopt standardized packaging, mainly using bubble film, kraft paper or carton packaging. If you have special packaging requirements (such as thickened cartons, customized brand packaging, neutral packaging, etc.), please inform us in advance, and we will try our best to meet your needs.
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